Sovtels Co., Ltd. developed Sovtels as a Motel and Hotel Management System. This Service is intended for use exclusively by authorized hotel owners and staff for internal business operations.

This Privacy Policy explains how we collect, use, and protect information within the system.

By using Sovtels, you agree to this Privacy Policy.

Scope of Use

Sovtels is a restricted internal system. Access is limited to:

Hotel owners
Authorized staff
System administrators

The system is not intended for public use.

Information Collection and Use

Sovtels collects only the information necessary to manage hotel operations, including reservations and guest records.

Types of Data Collected

1. Guest Information

Name
Contact details (phone, email if provided)
Identification details (if required by law)
Stay details (check-in/check-out dates, room assignment)

2. Staff and User Data

Name
Login credentials (stored securely)
Roles and permissions within the system

3. Operational Data

Booking records
Room management data
Internal notes related to guest stays or operations

4. Technical Data

Basic system-related information required to ensure functionality (e.g., device type, system access environment)

All collected data is used strictly for operational purposes.

Purpose of Data Collection

Data is collected and used to:

Manage hotel reservations and room assignments
Maintain accurate guest records
Support daily hotel operations
Control user access and permissions
Ensure system functionality and security
Comply with applicable legal requirements

Third-Party Services

Sovtels does not use or integrate with any third-party services, including:

Payment gateways
Notification systems
External analytics tools

All data is handled internally within the system.

Data Sharing and Disclosure

We do not share, sell, or disclose data to external parties.

Information may only be disclosed:

If required by law or legal authority
To protect the security and integrity of the system

Authentication and Access Control

Access to Sovtels is controlled through secure login credentials.

Each user is assigned a role with specific permissions
Access is limited to authorized personnel only
Users are responsible for safeguarding their login credentials

Cookies and Tracking

Sovtels uses only essential session mechanisms required for system operation. No tracking, advertising, or behavioral analytics are used.

Data Security

We implement appropriate security measures, including:

Role-based access control
Secure data storage
Restricted internal access

Despite these measures, no system is completely secure.

Data Retention

Data is retained:

As long as necessary for hotel operations
As required by applicable laws and regulations

Data that is no longer required will be securely deleted.

User Responsibilities

Users (hotel owners and staff) are responsible for:

Maintaining confidentiality of login credentials
Using the system only for authorized business purposes
Ensuring that guest data is handled responsibly

Children’s Privacy

Sovtels is not intended for use by individuals under 18. The system does not knowingly collect data directly from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the system.

Contact Us

For any questions regarding this Privacy Policy, please contact:

Sovtels Co., Ltd.